Development of structures, objectives, strategies and plans aimed at achieving client satisfaction and the efficient use of organisation's resources.
Analysing and evaluating current systems and structures and advising of departments from procedures and standards.
Assessing and analysing organisation’s work flow charts, records, reports, manuals and job descriptions.
Preparing and recommending proposals to revise methods and procedures, alter work flows, redefine job functions and resolve organisational problems.
Implementing approved recommendations, issuing revised instructions and procedure manuals, and drafting other documentation
Conducting research and data analysis in relation to the alignment and success of organisational goals.
Developing and implementing management and employee development programs that support the organisation’s succession plan.
Evaluating consulting interventions by identifying the impact on organizational effectiveness and performance improvement.
Generating new ideas to meet business needs and develop solutions to organisational problems.
Any other duties as assigned by the Head Monitoring and Evaluation.